Contact Us
We're Here to Help
At Valreno, we are passionate about helping you maintain a beautiful garden. Whether you need advice on choosing the right pruning shear, have questions about shipping to Singapore, or need assistance with an existing order, our team is ready to assist you.
Get In Touch
Since our headquarters is located in the United States and we serve customers in Singapore, please note the time difference. We strive to respond to all inquiries within 24 hours.
1. Customer Support Email For the fastest and most detailed response, please email us. This allows us to check your order details and consult with our product experts if you have technical questions about our tools.
- Email: support@valreno.shop
2. Phone Support
- Phone Number: +1 7854962253
- Note for Singapore Customers: This is a US-based number. International long-distance charges may apply depending on your carrier. We recommend emailing us for non-urgent matters.
3. Mailing Address
- Company Name: Valreno
- Address: 744 S Ash St, Ottawa, KS 66067-2718, USA
4. Our support team operates during Eastern Standard Time (EST).
- Monday – Friday: 9:00 AM – 5:00 PM (EST)
- Note: Due to time zone differences, inquiries from Singapore may be processed during your evening or early morning hours.